Frequently asked questions

Is there good demand for rented property?

Demand varies from time to time and area but there is always a need for good quality property at sensible rents.

Do I need the agreement of my mortgage lender before I let out my property?

Yes, if you rent out your property without notifying the lender you may be breaching their terms and conditions.

Can I buy a property to let as an investment?

Yes, the potential for growth in the capital value of the property plus the benefit of regular income over a period of time makes investing in property an attractive proposition. Speak to us and we can source suitable investment based around your needs.

How long does it take to find a tenant?

Depending on the property it can take anywhere from a few days to a week, but typically it takes a few weeks.

How do you go selecting a prospective tenant?

We will make reasonable enquires to establish the suitability of a prospective tenant. These enquires will usually include taking up a selection of references and frequently obtaining a credit status check. We will discuss the results directly with you or we may use our own professional judgment on your behalf. 

What furniture etc. do I need to leave in the property?

As every letting is an individual case influenced by a landlord’s circumstances and a prospective tenant’s needs, we assess each property on its own merits.  

All upholstered furniture provided must comply with Furniture and Furnishings (Fire Safety) Regulations 1988. 

Do you provide the tenancy agreement?

Yes, we have our own tenancy agreements which are regularly reviewed to ensure they are fair and up to date.

Who signs the agreement?

Both the landlord and the tenant sign the agreement. We will sign the tenancy agreement on your behalf as your agent.

Guarantors (if applicable) are also required to sign the tenancy agreement. 

Who’s is responsible for payment of the gas, electric, water bills, council tax etc?

Unless specifically agreed otherwise, our tenancy agreement makes the tenant responsible for the payment of such services at the property during the tenancy. For any period when the property not let e.g. before, between or after the property is tenanted, you as landlord will be responsible for payment of these accounts.  

Who is liable for repairs to my property and the maintenance of my appliances?

You as the landlord would be responsible for external and internal repairs. When we are managing the property and any repairs are necessary we will usually arrange for such repair works for which you are responsible, to be carried out on your behalf by a reliable local contractor. If any of your appliances have service contractors, maintenance agreements or are under guarantee, please ensure we are supplied with the full details and copies of any documents. 

Is the rent payable in advance?

Yes, under the tenancy agreement the rent due from your tenant is usually payable in advance each calendar month.

Can I take out any insurance to protect my rental income or to cover the costs of legal action against a tenant?

From time to time tenants do default on their rent and so you may wish to consider safeguarding yourself against such a possibility by taking advantage of the specialist insurance policies that are available.  

Do you inspect my property during the tenancy?

Yes, where we are managing your property, we will normally visit the property at quarterly intervals to check on the general condition. If we are not satisfied with the condition we will inform you in writing of our concerns, our suggested action and when we plan to make a further visit.

What about access to the property?

A landlord, his agent, or someone authorized to act on his behalf (such as a builder etc) has a right to view the property to assess its condition and to carry out necessary repairs or maintenance at reasonable times of the day. Tenants must be given a minimum of 24 – 48 hours prior notice in writing (except in an emergency) of such a visit by the landlord or agent. However, as long as the tenant agrees, earlier access can be given without 24 – 48 hours notice. Any clause in a tenancy agreement that tries to erode or override a tenant’s rights in this respect may well be void and unenforceable.

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